Katarina Yzel


Katarina is the owner of Business Support On Hand, and she leads a team of experts in their field to who provide the best Administration, Business Strategy and Creative support that your business needs.

Katarina has over 15 years Administration experience and a background in Film & Television production. After moving up to Queensland she left the studio lights behind to start her own VA business utilising her admin skills. Through word of mouth and client needs, her business has grown where she has a wonderful team of professional women who support over 100+ clients to date.


Graphic Designer & Web Designer

Teri is a superstar when it comes to designing websites, flyers, business cards, social media cards, logos and more! She's had many years of experience as a Graphic Artist and a Web Designer and our clients love her work. Her website designs are sure to impress not just visually - but also by price! Have her create a custom made website the way you want! Nothing is too much trouble to our awesome Teri.


Digital Marketing - Advertiser

Clients LOVE to work with this super woman! Irene has been working in Marketing for over 15 years, in 2016 Irene got trained by a Multi-million dollar American agency (Billy Gene is Marketing), on how to run profitable campaigns for local businesses to bring results with Facebook and Instagram advertising.

As the chatbots disrupted the online marketing, Steve and Irene incorporated the Messenger marketing integrated with Facebook to hone in even better results without extra cost on Ad spend. Irene creates and manages Facebook campaigns to make sure her clients have always the best ROI.


Digital Marketer - Chatbot Expert

Steve is a master of building Chatbot systems and thinking outside the box! He has 26 years working in advertising combining: a boat yard in Canada to Australia’s largest regional newspaper, to his own print magazine along with Irene (our Facebook Marketing expert!). With the help of Irene's Facebook Advertising expertise, as a duo they are unstoppable in getting great results in online marketing, specifically social media marketing, with a focus on Facebook, Instagram and Messenger.

Roumela Profile

Virtual Assistant

Roumela is our very efficient and reliable Virtual Administration Assistant. She has vast experience in Office Administration and Secretarial duties and has worked in the Office Administrative field in London, South Africa and Australia. Proficient in Microsoft Office packages and Social Media Marketing. Roumela is great at supporting Senior Management, Clients and Service Users offering her experience dealing with a wide range of people and environments.


Virtual Assistant

Lisa is a superstar when it comes to managing your Instagram account! She's on the ball and ready to increase your followers. Lisa is young and enthusiastic, she has a great attitude to work and ready to help you in more of your administration tasks.


SEO Expert

Josh is the expert when it comes to computers, programming and all those technical things that the rest of us can't get our heads around. He has extensive experience in web site security and development. He specialises in software development and security, secure correspondence services and search engine optimization and site optimization.

Josh has a wealth of skills, and is compelled to meet and exceed clients needs, taking each client on a personal level and achieving the best outcome for them at a fair price in accordance with their requirements.... So contact us today if you want to chat to Josh!


Business Strategist

Elda knows business! She has been in business marketing for over 20 years and knows how to streamline your business and bring those clients in. With extensive experience in B2B and B2C, she brings a wealth of knowledge in the fields Business Operations, Strategy and Planning, Digital Marketing, Administration and Financial Management.